If you have a query about any of the products we supply, need to talk to us about shipping outside of our website automated shipping zones, or to discuss a custom-designed product, please use one of the following contact methods below. Our technical sales team are ready to help.
Telephone: +44 (0) 1535 687799
Unit 1 Keighley Industrial Park,
Royd Ings Avenue,
Open Hours For Contact
08:00 – 17:00 Monday – Thursday
08:00 – 13:00 Friday
Frequently Asked Questions When People Get In Contact
Can I request a call-back or schedule a meeting?
Yes! If you would have seen something on our site that you would like to discuss then please fill out the form above with your name and number, and one of our team will return your call as soon as we are available to do so.
What information should I include when contacting you?
Some information that will help us deal with your enquiry as quickly as possible are things like:
- Operating temperature
- What the equipment will be used for
- For our load bearing equipment, such as our hot tables, the weight of the product getting heated helps as well.
Can I provide feedback or suggestions about products and services?
Yes, we always welcome customer feedback and has been a huge factor when updating our products.
What is your returns and refund policy?
- Our standard products have a 1 year returns policy, subject to their condition, handling fees, clean up and repair.
- Our custom products will be discuss during the requirement capture/quotation period.
Do you offer international shipping?
We can ship worldwide, please get in touch for a quote.